I found the process of building a house terrible so when it came to choosing floor coverings I was tired and terrified of the process but the Management and Staff at Carpet Court in Wanaka were so helpful and friendly.
Super friendly, great suggestions, good explanations, not pushy, happy to let customer browse and borrow samples and visit numerous times. All staff work as a team and have an idea of job progression when other colleagues are busy or absent.
Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 57 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of homes we have installed carpet and hardflooring into over the decades.
We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold (for the second year in a row) for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.