|Fast, excellent service. A pleasure to deal with. Buying carpet is made to be a personal experience and we always enjoy this with Carpet Court.|
Customer service was second to none. Timeliness was spot on. Needed it in a hurry, got it in a
flash. Thanks Rob for delivering what you said you could and more.
Despite some vinyl not arriving on time, this was communicated promptly. Rob apologised and a new installation date was arranged. Dillon did a great job of the carpet and was kind enough to point out dampness under the hot water cylinder – this alerted me that the cylinder required replacing. I was grateful for being notified. Samantha went out of the way to organise early installation so I could get the carpet & vinyl down promptly so I could rent out the propert
Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 57 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of homes we have installed carpet and hardflooring into over the decades.
We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold in 2018, 2019 and 2020 for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.