Excellent customer service with prompt responses. Friendly and welcoming and full of knowledge about your product
Steven was going out of his way to suit my time schedule. He came to the place outside his working hours and response any inquiries promptly. He explained the all the details regarding the carpet and under layer. He showed us the floor plan and explained the reason for that as well. He has done a excellent job. We are absolutely happy with his work.
Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 58 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of NZ homes we have installed carpet and flooring into over the decades.
We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold in 2018, 2019, 2020 and 2021 for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.