Russell was really personable and he went out of his way to get us our carpet on the dates we needed. He was great at communicating with me, kept me informed even outside his working hours.
arranged quickly and carpet was in a week later. Superb service and a great team. I have and will continue to recommend the store and, in particular, Tim to others. He has put carpet in two of my places and my sisters and my partners.
We needed a job done in a hurry and you delivered on time. The staff were very friendly and the work was very well done. Admired by all who viewed it. We were very pleased with the final result.
Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 61 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of NZ homes we have installed carpet and flooring into over the decades.
We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold in 2018, 2019, 2020, 2021 and 2022 for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.