Firstly, when I went into your store after measure up, staff were terrific with providing advice on the and vinyl I required. Always kept us posted as to install date and when job was completed, we received a call to see if we were satisfied with installation also.
As soon as I walked in the door to look at carpet for our lounge I was welcomed, listened to and felt valued. I took samples home and straight away my lounge was measured up at the best price possible.
|Your staff went out of their way to make sure we were well informed of what was available. They gave us a very good offer that we couldn’t refuse.|
Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 57 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of homes we have installed carpet and hardflooring into over the decades.
We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold in 2018, 2019 and 2020 for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.