I really appreciated the fast turnaround, I had an unmovable deadline to meet & Carpet Court was a great help in quickly arranging a quote and subsequent install.
From the store visit to the carpet installation, all staff and employees have been professional, friendly and a pleasure to deal with. I would like to acknowledge your flooring specialist Sophie. Her customer service and people skills were amazing.
I would like to recommend Sophie Hill sales consultant, another young lady at Wairau park who is quite new to Carpet Court but has worked in the flooring industry previously and Steve who laid my vinyl. Sophie and Steve have helped me before and I think Carpet Court can be very proud of their staff. Working with them on both occasions was an extremely positive experience. They made me feel like a valued customer. As soon as I have my finances organised I hope
to re-carpet my house and you can be sure I will be visiting Carpet Court again.
Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 58 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of NZ homes we have installed carpet and flooring into over the decades.
We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold in 2018, 2019, 2020 and 2021 for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.