Extremely happy with the carpet, you did so well to work with us to achieve the exact shade and plushness that we wanted. Benji the lab and our daughter Mia just love it!
From Sarah in sales to Justine booking us in and the carpet layers Bobby and Pete. It was great seeing carpet layers who were respectful, polite and had a passion for what they do. Carpet Court were simply outstanding and paying that little bit more, we achieved the quality we were looking for along with the backing of a decent stain and fade resistant warranty for our busy little family.
The staff were extremely knowledgeable and listened carefully to our requests, asked good questions and were able to accommodate us within a timely manner. The man who laid the carpet did a great job, he worked efficiently and when we realized the doors needed to come off he helped with that also.
The staff member arrived as arranged to measure and quote, with samples within my parameters. She was efficient, pleasant and professional. The written material arrived quickly. The team of installers arrived and were friendly and helpful. I was delighted.
Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 61 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of NZ homes we have installed carpet and flooring into over the decades.
We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold in 2018, 2019, 2020, 2021 and 2022 for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.