Brenda was honest and helpful. She listened to what we wanted and narrowed the products down to what she thought we would like. She got answers for us quickly and booked our installation in with short notice. She was fantastic.
Excellent service. Very friendly and personal. Quick responses and very accommodating. Brenda was great and the team who installed the Carpet and Lino were brilliant. Never had a more tidy tradesman on site before.
The service in the shop when choosing carpet was very good. I found any time I rang for information about vinyl or laying time, the staff were very helpful. The contractor that laid the vinyl was very good and suggested things that would make the vinyl look better.
Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 57 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of homes we have installed carpet and hardflooring into over the decades.
We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold in 2018, 2019 and 2020 for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.