The communication was fabulous and friendly and the service efficient. All in all brilliant! Thank you all. I would definitely contact you again.
Always exceeds our expectations. On time with installation, if not earlier if it suits us. In store, the team are always friendly and fabulous with service and advice. They ensure we get quality and the right product for the budget we have. If we need anything further done that may not have been what I was originally after, Tony always ensures a service person is there at the property to sort things out promptly. The end result is always gorgeous! So a BIG THANKS DANKS!. Greg and Susan Pritchard.
I have used various stores/ suppliers over the last few years at my rental property. While products are fairly similar – the service I have received from Carpet Court Napier has been exceptional! From measuring, quotes, to arranging install & completing the job. Napier’s service has out-shone every other store I have used. Napier will be getting any of my new business
Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 57 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of homes we have installed carpet and hardflooring into over the decades.
We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold in 2018, 2019 and 2020 for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.