I had a very friendly and helpful staff member who assisted with vinyl samples and consequently a free quote and information of how to go about matters.
Quick measure and quote. Personal service on selection of carpet. Sales person dropped off samples (fabulous over and above service). Short wait for installation. Polite efficient carpet layer. On time. Excellent communication.
Made the whole process smooth and simple – just the way I like it. Then when the kitchen installation was bumped a week there were no issues of bumping our carpet a week also which was perfect!
Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 61 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of NZ homes we have installed carpet and flooring into over the decades.
We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold in 2018, 2019, 2020, 2021 and 2022 for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.