The team at Carpet Court Queenstown were excellent. Helpful, constructive, insightful, delightful. We really appreciate all their input and couldn’t recommend more highly.
Quick email response time. Over a weekend (after someone had been to measure), I called to arrange ordering and Neville was so helpful. He emailed photos of colours, he organised for a quick installation letting me joe what was in stock and therefore possible for our timeframe. He followed it up and got everything arranged. He also followed up after installation.
All carpet companies know how to lay carpet, but Carpet Court Queenstown lays and flattens the carpet leaving it looking tidy and clean. Specifically, the edges are very tidy. I regret that previously when we changed our carpet we did not use Carpet Court as I now realise Carpet Court Queenstown is indeed the best among other carpet competitors in Queenstown. The manager, Neville is very approachable and reliable.
Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 58 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of NZ homes we have installed carpet and flooring into over the decades.
We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold in 2018, 2019, 2020 and 2021 for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.