For the 8th year, Carpet Court has proudly taken home Gold in the Reader's Digest Quality Service Awards.
Known for its expertise in both residential and commercial flooring, Carpet Court’s qualified team is driven by a genuine commitment to helping customers find the right solution. With service at the heart of the business, every customer is treated with respect and care from the very first interaction.
To win this award is a testament to the continued focus and attention we pay to the voice of our customers, and it’s great to get recognition from an independently run survey of New Zealand consumers.
We know there can be many pain points in the flooring purchase process so by aiming to deliver a consistent and easy interaction with us, while understanding every customer’s individual needs ensures the customer experience becomes an enjoyable one.
“We continually look to improve and by listening to those who have gone through the process with us we can identify areas of the customer experience we need to focus on and ensure we continue to exceed our customers’ expectations. Winning this award three years in a row proves our commitment to delivering excellent customer service and our goal is to solve every customer’s flooring requirements, whatever their life stage or individual needs may be”.
- Victoria Lloydd, Head of Marketing
We are committed to continuing our focus on customer service to ensure all our customers have a great experience every time.
Thank you to everyone that voted for us. We promise to keep flooring you with our service.
