Rest assured, we’ve got you covered!

When making your flooring decision, there’s no need to worry as all our products are covered by extensive warranties, which are available on top of your rights under the Consumer Guarantees Act 1993. At Carpet Court we believe in providing you with everything you need. If you want to understand your rights under this act you can click here for further information.

Although all of our carpets are of high quality, each product has its own manufacture warranty that vary in levels of cover. To find out about your floorings warranty, simply click on the product link to the right.

Making a claim

If you believe you have an issue with your carpet that falls under warranty you need to:

  • Contact the store you purchased your flooring from 
  • Have a copy of your original invoice and receipt
  • Have copies of your annual flooring cleaning receipts

Your claim will be assessed in a timely manner by Carpet Court staff. Should you believe there is an issue with our assessment we have a process by where your claim will be viewed by an independent third party.