Excellent customer service, good communication. Staff very knowledgeable and very prompt with enquiries.
It has been a pleasure to deal with you and your company from start to finish.
You did a wonderful job helping us decide on the carpet and vinyl and were very prompt sending the quote.
The vinyl installer was excellent and did a lovely job and the carpet installers were also superb and did an amazing job and even vacuuming the carpet at the end!
Can I just say again how grateful we are for all the help you gave us. It was so nice to deal with someone who was always smiling, willing to help and had great product knowledge! We will be recommending you to everyon so thank you.
Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 61 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of NZ homes we have installed carpet and flooring into over the decades.
We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold in 2018, 2019, 2020, 2021 and 2022 for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.