Great service fast and efficient, very helpful finding product they didn’t have in store, nice helpful people.
After more than forty years of insisting that only carpet manufactured from wool could meet our needs and fulfil our expectations it was a monumental shift of thinking for us to select Smartstrand Rhino carpet. There were many claims as to what this new breed of carpet could be and we haven’t been disappointed. The claim that stains could be easily cleaned was difficult to comprehend yet is absolutely the case. An area of our carpet is in full sun and there has been no sign of colour fading. The service we had from both Dore’s Carpet Court and those who laid the carpet was superb. We have recommended Rhino carpet and Dore’s Carpet Court to several of our friends who all say they have been th rilled the product and service.
Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 65 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of NZ homes we have installed carpet and flooring into over the decades.
We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold in 2018, 2019, 2020, 2021 and 2022 for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.