You are always on time when you say you’ll be visiting. You are so flexible with booking times. Always provide great service. And you have the best value for products. Ronnie and Norman are the reason I recommend them to all I know and I keep going back over and over.
You were extremely helpful when I went into the store to pick out the plank flooring for the kitchen and part of the lounge and the carpet for the whole house. A very pleasant gentleman came to measure and quote for the work. You were timely and kept me informed throughout the whole process. Every time I phoned with questions you were patient and helpful. The finished work has been completed to a high standard.
The customer service in the shop was fantastic. I received my quotes quickly. I was lent carpet samples so I could decide on a colour. The men that laid the carpet were very quick and did a great job. They were very tolerant of my dog which I was most appreciative of. All round great service from Carpet Court Upper Hutt.
Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 61 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of NZ homes we have installed carpet and flooring into over the decades.
We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold in 2018, 2019, 2020, 2021 and 2022 for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.