From the initial contact I made…to the quote, to the installation, the service, everything was amazing! I will definitely be using you guys again! Even the follow up for the installation and the initial guy I spoke to showed me that your store is totally committed to the job.
Very experienced and had ideas as well as going to some trouble to accommodate . On time for quote and lay and everything went like clockwork . The layer too was efficient and friendly .
James did a measure & got back to me promptly with a quote. He followed up on any queries, found the particular Vinyl I was after. He was very efficient, even when he was about to go on holiday, he left contact details while away, dates & information re laying & expectation on what was required when Shane came to site. Shane the vinyl installer was also very professional & did a great job.
Carpet Court was founded in the 1960’s by a small group of like-minded flooring retailers looking to establish a better experience and provide greater value for our customers. Today our flourishing business has 57 stores nationwide with a reputation reflecting our longstanding presence in the market and the thousands of homes we have installed carpet and hardflooring into over the decades.
We are New Zealand’s most trusted and preferred flooring retailer and work hard to ensure our customers enjoy the process of purchasing flooring which can often be a confusing and stressful experience. Our Customer Service focus has been recognised by winning Gold (for the third year in a row) for flooring stores in the Reader’s Digest Quality Service Awards - an area we continually strive to improve upon.